Terms of Service

1. Acceptance of Terms

These Terms of Service form a legally binding agreement between you and MYR AI Solutions Ltd, a company based in London. By accessing or using our website at any time, or by engaging us for advisory, analytics, automation, software configuration, integration, workshops, or training, you acknowledge that you have read, understood, and agree to be bound by these terms. You must be at least 18 years old to use the site or purchase services. If you are accepting these terms on behalf of a company, you represent that you are authorized to bind that company to this agreement. If you disagree with any part of these terms, you must not use the site or our services.

2. Service Description

We provide professional services focused on practical artificial intelligence adoption, analytics, data strategy, workflow automation, content operations enablement, and staff training. We assess business goals, map data flows, design pilot projects, configure third party tools, and implement human in the loop review steps. Our deliverables may include written recommendations, configuration files, prompt libraries, dashboards, documentation, and training materials. Unless a separate written contract states otherwise, we do not provide custom software products for resale, hosting of customer data beyond project files that are necessary to deliver the engagement, or 24x7 managed support. Timelines, scope, and pricing are defined in our proposals or statements of work. Any dependencies on your systems, vendors, data quality, or staff availability may affect delivery and outcomes.

3. User Obligations

You agree to use the site and our services only for lawful purposes and in accordance with these terms. You will not attempt to gain unauthorized access to any portion of the site, our systems, or the systems of our partners. You will not copy, scrape, index, or harvest content or personal data from the site using bots or other automated methods except with our prior written permission and only where permitted by applicable law. You will not reverse engineer, decompile, or otherwise attempt to discover source code for any part of the site or the tools we deploy. If you create an account for any resources we provide, you must keep your credentials confidential and are responsible for all activity under your account. You agree to provide accurate information and to notify us promptly of any security incidents or unauthorized use related to your account or data.

4. Intellectual Property

All rights, title, and interest in and to the site, its design, text, graphics, logos, icons, images, video, code, and the selection and arrangement thereof are and will remain the exclusive property of MYR AI Solutions Ltd or our licensors. Our trademarks, trade names, service marks, and branding may not be used without our prior written consent. Subject to your continued compliance with these terms, we grant you a limited, non exclusive, non transferable, revocable license to access and use the site for your personal or internal business purposes. This license does not include any right to resell or commercially exploit the site or its contents, to create derivative works, or to use our content or deliverables outside the scope described in a proposal or statement of work.

5. Prohibited Activities

Without limiting other restrictions in these terms, you agree not to: engage in spamming, phishing, or sending unsolicited messages using our name or infrastructure; upload or transmit viruses, malware, or any code of a destructive nature; use the site to distribute illegal, infringing, or harmful content; impersonate any person or entity or misrepresent your affiliation; interfere with the security features of the site or attempt to probe, scan, or test the vulnerability of any system or network; access or use the site in a way that could damage, disable, overburden, or impair our servers or networks; use the site or our deliverables to train competing models or services without written permission; remove, obscure, or alter any proprietary notices on the site or deliverables; or use any content or information from the site for the purpose of creating competing documentation or marketing without our consent.

6. Disclaimers

The site and all information, resources, and services are provided on an as is and as available basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non infringement, and accuracy. We do not warrant that the site or services will be uninterrupted, timely, secure, or error free, that defects will be corrected, or that the site is free of harmful components. Recommendations, templates, prompts, and configurations are provided for guidance and may require adaptation to your business context, policies, and compliance requirements. You are responsible for appropriate testing, human review, and oversight before relying on outputs in production or customer facing scenarios.

7. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will MYR AI Solutions Ltd or our directors, officers, employees, agents, contractors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, savings, data, business opportunities, goodwill, or reputational harm, even if we have been advised of the possibility of such damages. Our total aggregate liability for any and all claims arising out of or related to the site or services will not exceed the amount you paid to us for the services that gave rise to the claim in the twelve months preceding the event, or €100, whichever is lower. The limitations in this section apply regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise. Some jurisdictions do not allow the exclusion of certain damages, so some of the above may not apply to you.

8. Indemnification

You agree to defend, indemnify, and hold harmless MYR AI Solutions Ltd and our directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the site or services, your violation of these terms, your violation of any applicable law or regulation, or your infringement or misappropriation of any intellectual property or other rights of any person or entity.

9. Third Party Links and Tools

The site may contain links to third party websites or resources. We provide these links only for convenience and do not control or endorse the content, products, services, or privacy practices of third parties. Your use of any third party site is at your own risk and subject to the terms and policies of that site. We may also integrate or recommend third party tools, models, or platforms as part of our services. You are responsible for evaluating and accepting the terms of any such third party providers, including pricing, security, and data processing terms. We are not responsible for failures or changes in third party services.

10. Privacy

Your use of the site and our handling of personal data are subject to our Privacy Policy, which is incorporated into these terms by reference. Please review it at /privacy/ to understand how we collect, use, and protect information, along with your rights and choices. Where we act as a processor for your organization, the specific data processing terms may be defined in a separate agreement.

11. Quotes, Orders, and Payment

Unless otherwise agreed in writing, our proposals and quotes are valid for 30 days. Fees are exclusive of taxes, which will be added where applicable. We may invoice based on milestones, time and materials, or retainers. Invoices are due within the payment period stated on the invoice, typically 14 days from the date of issue. Late payments may incur interest at the maximum rate permitted by law. You are responsible for reasonable costs we incur in collecting overdue amounts. If your purchase order or procurement terms conflict with these terms, these terms will prevail unless both parties sign a separate agreement that states otherwise.

12. Confidentiality

Each party may receive non public information from the other that is identified as confidential or that reasonably should be understood to be confidential. Each party will use the other party's confidential information only for the purpose of performing obligations under these terms or an applicable statement of work, and will protect such information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care. Confidential information does not include information that is or becomes public through no fault of the receiving party, was known to the receiving party without confidentiality obligations, or is independently developed without use of the other party's confidential information. Upon request, each party will return or securely destroy confidential information, subject to any legal retention needs.

13. Feedback

If you provide feedback, ideas, or suggestions about our site or services, you grant us a worldwide, perpetual, irrevocable, royalty free license to use and incorporate such feedback without restriction and without any obligation to compensate you. We will not publicly attribute feedback to you without consent.

14. Governing Law and Jurisdiction

These terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation are governed by the laws of England and Wales, without regard to conflict of law provisions. The courts of London will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or their subject matter or formation. You and we each consent to the personal jurisdiction of such courts and waive any objection to venue or forum non conveniens.

15. Dispute Resolution

Before commencing any formal legal action, the parties will try to resolve the dispute informally. The complaining party must send a written notice that describes the dispute and the requested relief. The receiving party will acknowledge receipt and the parties will try to resolve the dispute through good faith discussions for 30 days from the date the notice is received. If the dispute is not resolved within that period, either party may bring a claim in the courts identified in the governing law and jurisdiction section. Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where appropriate.

16. Termination and Suspension

We may suspend or terminate your access to the site or any accounts we provide, with or without notice, if we believe that you have violated these terms, if we are investigating suspected misconduct, or if continued access may pose risk to us, our customers, or third parties. You may stop using the site at any time. Termination will not limit any of our other rights or remedies. The following sections will survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Confidentiality, Governing Law and Jurisdiction, Dispute Resolution, and any other provisions that by their nature should survive.

17. Modifications to the Site or Terms

We may update the site, our resources, or these terms from time to time to reflect changes in the law, technology, or our services. Changes to these terms become effective 14 days after we post the updated version at this URL, unless a shorter period is required by law or specified in a notice to you. Your continued use of the site after the effective date of the updated terms constitutes your acceptance of the changes. If you do not agree with the updated terms, you should discontinue use of the site and services before the effective date.

18. Export and Regulatory Compliance

You represent that you are not located in, under the control of, or a national or resident of any country subject to embargo or sanctions. You agree to comply with all applicable export control laws and regulations. You will not use the site or our deliverables for any prohibited end uses, including the development of weapons or other unlawful activities. You are solely responsible for ensuring that your use of our recommendations is consistent with advertising platform policies, privacy rules, and sector specific regulations that apply to your business.

19. Data and Content Provided by You

You are responsible for the accuracy, legality, and integrity of information and content you supply to us. You confirm that you have all necessary rights and permissions to provide such data and to authorize our use of it to perform the services. You will not provide special category personal data unless we have expressly agreed in writing and appropriate safeguards are in place. You retain ownership of your pre existing materials. To the extent necessary for us to provide the services, you grant us a limited license to process your materials in accordance with our proposal or statement of work and our Privacy Policy.

20. Force Majeure

We will not be liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, labor disputes, failures of third party hosting or telecommunications, utilities outages, or changes in law or platform policies that materially impact delivery. If a force majeure event continues for more than 30 days, either party may terminate the affected services on written notice without liability, except for payment of fees for work performed up to the date of termination.

21. Entire Agreement and Severability

These terms, together with any proposal or statement of work that references them, constitute the entire agreement between you and MYR AI Solutions Ltd regarding the site and services and supersede all prior or contemporaneous understandings on the subject. If any provision of these terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

22. No Waiver and Assignment

Our failure to enforce any provision of these terms is not a waiver of our right to do so later. You may not assign, transfer, or sublicense your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets, provided that such assignment does not reduce your rights under these terms.

23. Contact

If you have questions about these terms or need to provide notices, contact: Legal Notices, MYR AI Solutions Ltd, 12 Baker Street, London, W1U 3BH, United Kingdom. Email: [email protected]. Please include your name, organization, and a clear description of your request or concern.